WhatsApp Business API Pricing 2023

WhatsApp Business API is an application programming interface introduced by Facebook to allow businesses to communicate with their customers at scale. It is not an out of the box solution but an API through which businesses can send and receive messages, develop a chatbot, integrate it with their apps and websites. For Example; If your customer orders online from your ecommerce website, you can send the receipt to the customer automatically through WhatsApp. For More Use cases you can check this ebook guide : WhatsAppAPI.pdf

No. There is no one time setup fee or onboarding fee.
We will submit your profile to WhatsApp and once you are approved as per WhatsApp’s Commerce Policy, then we will provide you API to integrate your WhatsApp Authorised Business Account with your programs and apps.
Please note that the subscription charges that you pay us are solely for hosting your WABA on Servers, The Support that we provide you and other business operations related to your WhatsApp Business Account.

If a customer initiates a chat with you, you may continue that conversation via the WhatsApp API for up to 24 hours after the last message sent to you by that person without charge (“Customer Service Window”). Outside of the Customer Service Window, you may only send messages via approved Message Templates. The charges will depend on the number and type of the conversation.

When a customer initiates a message with a business, the business can reply anything within 24 hours. All outgoing messages from businesses during these 24 hours are customer support messages.

Message Templates are message formats for common reusable notifications a business may want to send. Businesses must use Message Templates for sending messages outside the 24-hour Customer Service Window to any customers. Your Message Templates will be reviewed by WhatsApp to ensure they do not violate WhatsApp policies.

When customer did not initiate a conversation by sending a message to business, businesses can only send template-approved messages. These messages can be order update messages, shipping update messages, appointment reminders, etc. Template Message Fees vary by country. All template messages must be pre-approved.

Outgoing Session Messages (Customer Support Messages)are completely free when using WhatsApp API via Khairnar Technologies.

No. There are no fees for incoming messages in Khairnar Technologies.

We submit your profile to WhatsApp for approval. Once your WhatsApp Authorised Business Account is approved you can start using the API immediately. Getting you approved is on us and your billing will start only once you are approved by WhatsApp.
The process generally takes upto 7 working days.

Yes, you can use an existing WhatsApp number with WhatsApp Business API. However, you will need to first delete the account linked to that, prior to onboarding with Khairnar Technologies - WhatsApp Business API.

To know more about how to delete your WhatsApp account, please visit:
https://faq.whatsapp.com/android/account-and-profile/how-to-delete-your-account/?lang=en

You can provide any number that can receive an OTP to be used for WhatsApp Business API - this could be a virtual number or a regular SIM number.
Once we connect the number with WhatsApp Business API, it will not work with other WhatsApp Apps and will work only with WhatsApp Business API’s dashboard. If it is a virtual number that is tied to WhatsApp Business API, then normal voice calls and SMS can be made as usual, but WhatsApp voice and video calls are not supported via WhatsApp Business API.

Businesses that have been granted the Official Business Account (OBA) status on WhatsApp, get a green tick besides their business name. This results in the display name of the number being shown by default, without the WhatsApp business number being explicitly saved by your users.

As we are a WhatsApp Business API Provider, we can apply for the green tick on your behalf for free. However, we can not influence WhatsApp's decision with regard to approving your green tick. Their decision in this regard would be final. Multiple factors such as brand credibility, your following on social media and your domain ranking can influence your green tick approval.

To request for a green tick verification, you can simply connect with our support team and send in a request. Once your request for the green tick is approved, your number will automatically be displayed as your business name, to your users along with the green tick.

Bring your own number. You can give us any valid number (from any country) and we can set it up as your Official WhatsApp API number. We will send a One Time Password (OTP) to verify that you own the number. Remember that once you set up a number on the Official WhatsApp API, you cannot downgrade to a WhatsApp Business Account or regular WhatsApp Account.

Yes, after WhatsApp’s 2021 policy updates, you are allowed to broadcast promotional messages as well on WhatsApp. This includes sending messages related to product updates, new offers, discounts etc

The Facebook Business Manager ID corresponds to your Business Manager, the central platform where you can manage your ads, manage assets such as Pages and add accounts, and even add an agency or partners (like Khairnar Technologies) to help manage your business; in this case, the WhatsApp Business Account (WABA)

Currently WhatsApp Business API is available in limited stage. Thus, You need to apply through Business API Providers like Khairnar Technologies. Simply send us an email at sales@khairnar.tech or Call us at +91 7028987266 and our team will assist you.

The new pricing model levies charges based on the initiator of the conversation (either the business or the end-user). This pricing model will divide the WhatsApp business conversations into two different categories that will have different pricing, namely- Business-Initiated and User-Initiated.

WhatsApp Business-Initiated Conversation- A conversation that begins when a company sends a message to a customer outside of the 24 hour customer service window. Messages that start a business-initiated conversation require the business to send a message template first.

WhatsApp User-Initiated Conversation- A conversation that begins as a result of a message sent by a user. When a company responds to a user within the 24-hour customer service window, that message is categorized as a user-initiated conversation. Within this 24-hour customer service window, businesses can send free-form messages.

Yes there is a free trial available which would allow you to experience our API services without any cost and to get a better idea of it. To access the free trial click here

Yes , you can get a free demo for our WhatsApp Business API platform and how you can use it for your marketing and CRM solutions at any time slot that you choose. To book a demo, click here.

At kwiqreply, we provide you a WhatsApp Chatbot if you subscribe to any of our packages. You provide the flow to us and we deliver the Chatbot as swiftly as possible without any hidden costs.

1. Legal documents:-

Company’s certificate of incorporation
GST certificate/Business License

2. Proof of address:-

Bank Account Statement
Utility Bill (Phone/Electricity Bill)

Yes our team will get in touch with you and guide you on how to verify your facebook business manager account.

WhatsApp Business API Pricing

Best WhatsApp Business API Pricing

Starter

Team

Business

Enterprise

Starter

Team

Business

Enterprise

Features Included in All Plans

Customer Support

Broadcasting & Messaging

Platform & More

Pay Per Conversation, Not Per Message

Marketing conversations

Utility conversations

Service conversations

Frequently Asked Questions

Contact Us for More Details

Get in Touch

WhatsApp Us !

+91 702898 7266

sales@khairnar.tech